Employee Assistance Program (EAP) Counselling
Our EAP Counselling Services
Leapwell delivers Employee Assistance Program (EAP) counselling Australia-wide, offering confidential, evidence-based support to employees and leaders wherever they are.
Our EAP services are designed to support a wide range of personal and professional concerns, including:
- Financial Counselling
- Life Transitions
- Diet & Nutrition
- Grief & Loss
- Stress & Burnout
- Trauma
- Mental health and emotional wellbeing
- Depression & Anxiety
- Relationship and family challenges
- Workplace conflict and career development
- Leadership and team support
- Building healthier workplace cultures
What is EAP Counselling?
EAP counselling offers short-term, professional support to help employees navigate work or personal challenges. We deliver this service with genuine care and unwavering integrity, supporting your people when they need it most.
At Leapwell, support is always accessible. Employees can connect with a qualified counsellor, psychologist, or coach in the way that suits them best-whether they need a quick check-in or ongoing support.
24/7 confidential support line for immediate assistance
Easy online booking for scheduled sessions
Secure video, phone, live chat, or email options for flexible connection
How We Deliver Support
Leapwell provides flexible, person-first access to care.
- We offer video, phone or live chat sessions.
- We guarantee confidentiality, no session details are shared with employers.
- We keep wait times short, so people get help when they need it.
- We ensure inclusivity, matching clients with suitable practitioners.
- We focus on building trust, not ticking boxes.
With Leapwell, your team can access professional care wherever they are, fostering a safe, comfortable environment to discuss personal or work-related challenges.
Start Your Journey Today
Claim your free consultation now and explore how our customised solutions can simplify your workflow and deliver exceptional care and support to your employees.
Call us directly at 1300 908 013 or click the “Book Appointment” button to get in touch.
We support employees from all backgrounds, with inclusive care for:
- LGBTQI+ communities
- First Nations peoples
- Culturally and linguistically diverse groups
We provide access to support in multiple languages, including:
- English
- Mandarin 普通话
- Cantonese 廣東話
- Teochew 潮州話
- Persian فارسی
- Farsi فارسی
- Hindi हिन्दी
- Urdu اردو
FAQs About EAP Counselling Services
What are EAP counselling services and how can they benefit my organisation?
EAP (Employee Assistance Program) counselling services provide confidential support to employees at every level of an organisation, helping them manage personal, work-related, and mental health challenges.
Implementing an EAP strengthens employee wellbeing, promotes a safer and more supportive workplace, and helps organisations meet their obligations around psychosocial risk management.
A well-designed EAP can improve resilience, engagement, and morale across the workforce, while reducing absenteeism, turnover, and psychological injury claims.
By investing in employee support, organisations foster healthier teams and ultimately enhance overall business performance and productivity.
Who can access EAP Counselling Services?
Our EAP counselling services are available to organisations across Australia. If an organisation partners with Leapwell, employees can access confidential support easily and directly.
What is the process for accessing your EAP counselling services?
Employees can connect with a qualified counsellor by calling our 24/7 support line, booking a session through our online portal, or reaching out via secure video, phone, live chat, or email.
Our flexible access options ensure that every employee can get the support they need, in the way that suits them best.
How do EAP and Employee Counselling Services enhance workplace culture?
EAP and employee counselling services help create a healthier, more connected workplace culture.
By providing employees with confidential support for personal and professional challenges, organisations demonstrate genuine care for their people.
This fosters trust, improves mental health and resilience, and encourages open communication.
As wellbeing becomes part of the culture, organisations see stronger engagement, higher retention, reduced psychosocial risks, and a more positive, productive workforce overall.