EAP Organisational Support
What is EAP Organisational Support
EAP organisational support means using an Employee Assistance Program (EAP) to strengthen employee wellbeing and workplace performance. It gives employees access to services that help them manage both personal and work-related challenges that may affect their health, focus, or productivity.
At Leapwell, we provide EAP organisational support by delivering confidential counselling, wellbeing tools, and expert guidance to help organisations care for their people and improve workplace performance.
Our Strategic Partnerships for Organisational Success
Our partnership approach is a collaborative alliance aimed at enabling HR & Business leaders to prioritise employee wellbeing and organisational success while seamlessly integrating our Employee Assistance Program (EAP) into their organisation, ensuring that employees have access to the support they need.
We provide organisations with guided implementation, a client portal, reporting insights, and ongoing expert support to ensure effective and sustainable EAP delivery. Our organisational support includes:
- Implementation and onboarding guidance
- Client Organisation portal
- Reporting data & Analytics
- Consultation & continued support
Comprehensive Support for Seamless EAP Delivery
We offer onboarding guidance, a secure client portal, clear reporting with analytics, and ongoing consultation to ensure your EAP runs smoothly.
Implementation and onboarding guidance
Getting started shouldn’t be complicated. We provide step-by-step onboarding support to help you introduce Leapwell EAP with clarity, build internal awareness, and set your team up for success from day one.
Client organisation portal
Our secure client portal gives you instant access to program resources, usage updates, referral pathways, and support materials – all in one easy-to-manage place.
We deliver regular, de-identified reports that offer clear insights into usage trends, common support themes, and areas of emerging risk – helping you make better-informed decisions around employee wellbeing.
Reporting, data & analytics
Consultation & continued support
This isn’t a set-and-forget service. You’ll have access to dedicated account support and strategic consultation throughout your EAP partnership – so you can keep evolving your approach, responding to workforce needs, and driving positive culture change.
Frequently Asked Questions About EAP Organisational Support
What is EAP Organisational Support, and how does it benefit our company?
EAP Organisational Support is a collaborative partnership between Leapwell and your organisation, aimed at integrating employee wellbeing into your business strategy.
This approach helps enhance employee engagement, reduce absenteeism, and foster a positive workplace culture.
How does Leapwell assist with the implementation and onboarding of the EAP?
Leapwell provides comprehensive guidance during the EAP implementation process, including onboarding sessions, informational materials, and training for HR and leadership teams.
This ensures a smooth integration of the EAP into your organisation and promotes employee awareness and engagement.
What is the Client Organisation Portal, and how does it function?
The Client Organisation Portal is a secure, user-friendly platform that allows HR and management to access resources, track EAP utilisation, and manage service requests.
It serves as a central hub for coordinating EAP services and monitoring their impact on your organisation.
What kind of reporting and analytics does Leapwell provide?
Leapwell offers detailed reporting and analytics, including utilisation rates, employee feedback, and trend analyses.
These insights help your organisation assess the effectiveness of the EAP and make informed decisions to enhance employee wellbeing initiatives.
Does Leapwell offer ongoing consultation and support after the EAP is implemented?
Yes, Leapwell maintains continuous collaboration with your organisation through regular consultations, updates, and support.
This ongoing partnership ensures that the EAP remains aligned with your organisational goals and adapts to evolving employee needs.