Employee Assistance Program (EAP) Counselling
Our EAP Counselling Services
Leapwell delivers Employee Assistance Program (EAP) counselling Australia-wide, offering confidential, evidence-based support to employees and leaders wherever they are.
Our EAP services are designed to support a wide range of personal and professional concerns, including:
- Financial Counselling
- Life Transitions
- Diet & Nutrition
- Grief & Loss
- Stress & Burnout
- Trauma
- Mental health and emotional wellbeing
- Depression & Anxiety
- Relationship and family challenges
- Workplace conflict and career development
- Leadership and team support
- Building healthier workplace cultures
What is EAP Counselling?
EAP counselling offers short-term, professional support to help employees navigate work or personal challenges. We deliver this service with genuine care and unwavering integrity, supporting your people when they need it most.
At Leapwell, support is always accessible. Employees can connect with a qualified counsellor, psychologist, or coach in the way that suits them best-whether they need a quick check-in or ongoing support.
24/7 confidential support line for immediate assistance
Easy online booking for scheduled sessions
Secure video, phone, live chat, or email options for flexible connection
How We Deliver Support
Leapwell provides flexible, person-first access to care.
- We offer video, phone or live chat sessions.
- We guarantee confidentiality, no session details are shared with employers.
- We keep wait times short, so people get help when they need it.
- We ensure inclusivity, matching clients with suitable practitioners.
- We focus on building trust, not ticking boxes.
With Leapwell, your team can access professional care wherever they are, fostering a safe, comfortable environment to discuss personal or work-related challenges.
Start Your Journey Today
Claim your free consultation now and explore how our customised solutions can simplify your workflow and deliver exceptional care and support to your employees.
Call us directly at 1300 908 031 or click the “Book Appointment” button to get in touch.
We support employees from all backgrounds, with inclusive care for:
- LGBTQI+ communities
- First Nations peoples
- Culturally and linguistically diverse groups
We provide access to support in multiple languages, including:
- English
- Mandarin 普通话
- Cantonese 廣東話
- Teochew 潮州話
- Persian فارسی
- Farsi فارسی
- Hindi हिन्दी
- Urdu اردو
FAQs About EAP Counselling Services
What is an Employee Assistance Program?
An Employee Assistance Program (EAP) encompasses a wide range of services designed to improve workplace productivity, well-being, engagement, and retention.
This is facilitated through counselling, training, workshops, and 24/7 employee support. For any further questions, don’t hesitate to contact us directly!
What makes Leapwell’s EAP services special?
At Leapwell, we’re here to empower HR and business leaders in creating a workplace culture that prioritises well-being.
We understand the unique challenges business leaders face in implementing effective strategies that genuinely support their team’s mental and emotional health.
Our EAP services include transformative counselling, leadership support, expert advice, and a library of digital well-being tools and resources.
What benefits do employees receive from participating in an EAP?
Employees who participate in our programs gain access to confidential counselling, mental health resources, and support for work-life balance challenges.
Our EAP empowers employees by providing tools to manage stress, improve productivity, and enhance their overall well-being, promoting a healthier, more balanced workplace.
How can my business measure the success of an Employee Assistance Program?
Businesses can measure the success of their Employee Assistance Program through regular feedback, utilisation reports, and progress meetings.
These metrics help organisations identify areas of improvement, help to align goals with business objectives, and continually refine our EAP services to better meet employee needs.
Why should a company choose Leapwell as their EAP provider?
Our commitment to quality and innovation helps organisations create supportive cultures that enhance employee satisfaction and productivity, making us a trusted partner in fostering workplace well-being across Australia & New Zealand.