Employee Assistance Program
Confidential, human-centred support for employees, leaders and workplaces across Australia & New Zealand
Leapwell delivers evidence-based Employee Assistance Programs that strengthen mental health wellbeing, health wellbeing, and sustainable performance. Our approach to workplace wellbeing is grounded in Australian best practice, combining holistic care, expert clinical support, and practical strategies that help people feel supported at work and at home.
Understanding EAP
What is an Employee Assistance Program (EAP)?
EAP counselling offers short-term, professional support to help employees navigate work or personal challenges. We deliver this service with genuine care and unwavering integrity, supporting your people when they need it most.
At Leapwell, support is always accessible. Employees can connect with a qualified counsellor, psychologist, or coach in the way that suits them best-whether they need a quick check-in or ongoing support.
An EAP is designed to:

How We Deliver Support
Leapwell provides flexible, person-first access to care.
- We offer video, phone or live chat sessions.
- We guarantee confidentiality, no session details are shared with employers.
- We keep wait times short, so people get help when they need it.
- We ensure inclusivity, matching clients with suitable practitioners.
- We focus on building trust, not ticking boxes.
With Leapwell, your team can access professional care wherever they are, fostering a safe, comfortable environment to discuss personal or work-related challenges.