Our Process
We Support Growth Through Genuine Partnership
Our partnership approach focuses on collaboration with HR and business leaders to provide proactive, high quality services that effectively support employees’ wellbeing. With a strong focus on proactive well-being we recognise the interconnectedness between individual wellness and organisational success.
When employees are supported in their personal growth and emotional well-being, they become more engaged, productive, and resilient contributors to their organisation’s goals.
EAP Implementation
From the initial setup, we work closely with you to create a tailored plan that meets the unique needs of your workforce, with resources that streamline collaboration and enhance efficiency for your organisation.
Individual Counselling
We offer flexible and accessible counselling support through a variety of channels, as well as an out of hours emergency help line. Employees can connect with a therapist in real-time for immediate assistance, ensuring they receive the support they need, when they need it.
Continued Partnership
We foster ongoing collaboration with thorough consultations, regular reporting, and frequent touch-points, ensuring sustained support and alignment throughout the partnership.
We Make It Easy to Promote and Use the EAP
Our team of experts provides comprehensive training and resources to help HR professionals and business leaders effectively promote and utilise the EAP.
We offer easy-to-use tools and resources that make it simple for employees to access the services, whether they need counselling, stress management, or any other form of mental health support.
- Information sessions for leadership
- Company-wide EAP launch sessions
- Digital resources
- HR/Organisation Portal
How Our Employee Counselling Services Can Help
At Leapwell, support is always accessible.
Employees can connect with a qualified counsellor, psychologist, or coach in the way that suits them best-whether they need a quick check-in or ongoing support. Our services are flexible, confidential, and designed to make reaching out simple and secure.
Optimising Well-being with Tailored EAP Intake
01.
Intake
Initial assessment & information gathering
02.
Matching
Preferences & specialisation alignment
03.
Therapy
Confidential counselling sessions with preferred coach, counsellor and psychologist
04.
Ongoing Support
Case management, touch points & feedback surveys.
05.
Analytics
De-identified data driven reports
Insightful Reporting, Empowering Decisions
Comprehensive reporting data and analytics through the Leapwell client portal, offering valuable insights to inform internal decision-making.
The ability to track and measure the success of wellness programs helps ensure that initiatives align with organisational goals, ultimately fostering a healthier, more productive workforce and driving sustainable business success.
